Terms & Conditions — tjbaji Platform

By accessing, browsing, registering on, or using the tjbaji platform in any capacity — whether through our website, mobile browser interface, or any other means by which our services are delivered — you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must not use the tjbaji platform. Continued use of the platform following any amendment to these Terms constitutes acceptance of the revised Terms.

tjbaji reserves the right to amend, update, or replace these Terms & Conditions at any time. Where practicable, we will provide reasonable notice of material changes. It is your responsibility to review this document periodically to remain informed of any updates.

Access to and use of the tjbaji platform is strictly limited to individuals who meet all of the following eligibility criteria at the time of registration and throughout the duration of their account:

• You must be at least 18 years of age. tjbaji enforces a strict 18+ age restriction across all products and services offered on this platform, without exception.
• You must be a natural person. Corporate entities, trusts, and non-human legal constructs may not register as players.
• You must have the legal capacity to enter into a binding contract under the laws applicable to your jurisdiction.
• You must not be registered as a self-excluded player on the tjbaji platform or through any self-exclusion scheme that tjbaji participates in.
• You must not be accessing the platform from a jurisdiction where online gambling is prohibited under applicable local law.

tjbaji reserves the right to request identity and age verification documentation from any player at any time. This may include a national identity card (NID), passport, birth certificate, or other government-issued document. Accounts suspected of belonging to individuals under the age of 18 will be suspended immediately pending verification, and any funds in such accounts will be withheld until the investigation is complete. Accounts confirmed to belong to minors will be permanently closed.

To access the full range of tjbaji services — including sports betting, live casino games, slots, and cashier functions — you must create a registered player account. By submitting a registration application, you represent and warrant that all information provided is accurate, current, and complete at the time of submission, and that you will promptly update such information if it changes.

Each individual is permitted to hold one (1) account only on the tjbaji platform. Creating or attempting to create multiple accounts — whether under the same identity or under different names — is a serious breach of these Terms and will result in the immediate closure of all associated accounts, forfeiture of any balances, and a permanent ban from the platform.

You are solely responsible for:

• Maintaining the confidentiality of your username, password, and any other account credentials.
• All activity that occurs on or through your tjbaji account, whether or not you authorised it.
• Ensuring that you log out fully from your account at the end of each session, particularly on shared or public devices.
• Notifying tjbaji support immediately at [email protected] if you suspect any unauthorised access to or use of your account.

tjbaji will not be liable for any loss or damage arising from your failure to keep your account credentials secure. We recommend using a unique, strong password and enabling all available account security features from your dashboard.

tjbaji supports deposits and withdrawals exclusively in Bangladeshi Taka (৳ BDT). The following payment methods are accepted on the platform for both deposits and withdrawal requests:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Card Payments: Visa, Mastercard (where supported by your issuing bank)
• Bank Transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank (selected accounts)

Minimum and maximum deposit and withdrawal thresholds apply per method and may be updated from time to time. Current limits are displayed within the cashier section of your tjbaji account dashboard. Deposits are generally credited to your account balance in real time or within a few minutes of successful payment confirmation.

Withdrawal requests are processed by our finance team during business hours on Bangladesh Standard Time (BST, UTC+6). Withdrawal processing times vary by method but typically range from a few minutes to 24 hours once the request has been approved. tjbaji reserves the right to request identity verification documentation before processing any withdrawal, particularly for first-time withdrawal requests or requests exceeding account verification thresholds.

tjbaji does not charge fees for standard deposits or withdrawals; however, your payment provider may apply its own transaction charges. You are responsible for any fees imposed by your bank or mobile financial service provider. All currency displayed, held, and settled on the platform is denominated in Bangladeshi Taka (৳ BDT).

All sports bets placed on the tjbaji platform are subject to the specific rules applicable to the relevant sport, market, and event type. These rules are published within the relevant betting market pages and are updated periodically. By placing a bet, you confirm that you have read and understood the applicable rules for that market.

The following general betting rules apply across all markets on tjbaji:

• Bets are only valid once confirmed and assigned a unique bet reference number. Bets pending confirmation are not valid.
• Minimum and maximum stake limits apply per market and per event. These are displayed at the time of bet placement.
• In-play (live) bets are accepted subject to availability of the market and network connectivity. tjbaji does not guarantee continuous in-play market availability.
• In the event of an obvious pricing error, tjbaji reserves the right to void any bets placed at the erroneous price. Affected players will be notified and their stakes refunded.
• Bets placed on events that are subsequently abandoned, postponed, or cancelled will be settled according to the specific rules published for that sport. In most cases, stakes on voided events are returned to the player's account balance.
• tjbaji reserves the right to limit bet amounts or restrict market access for any account at its sole discretion, including in cases of suspected matched betting, arbitrage betting, or abuse of promotions.

Casino games and slots operated on the tjbaji platform use certified random number generators (RNGs) provided by our licensed game suppliers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The outcome of all casino games is determined by these independently certified RNG systems. tjbaji does not manipulate game outcomes.

tjbaji may from time to time offer bonuses, free bets, cashback offers, reload promotions, and other incentives to registered players. All such promotions are subject to specific terms and conditions published alongside the individual offer. In the event of any conflict between a promotion's specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail for the duration of that promotion.

General bonus terms applicable to all tjbaji promotions include the following:

• Bonuses may only be claimed by eligible players who meet the stated eligibility criteria for each promotion.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. Wagering requirements are stated on each offer page.
• Bonuses are credited to a bonus balance and are not withdrawable until wagering requirements have been satisfied.
• Only one bonus may be active per account at any time unless stated otherwise in the promotion terms.
• tjbaji reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice in cases of suspected abuse, technical error, or promotional fraud.
• Bonuses may not be transferred between accounts or converted to cash below the stated minimum wagering threshold.

tjbaji is committed to promoting responsible gambling across all player interactions. We provide a range of player-protection tools accessible directly from the account dashboard, including deposit limits, session time controls, cooling-off periods, and permanent self-exclusion. Players are encouraged to use these tools proactively to maintain healthy gambling habits.

If you believe that gambling is negatively affecting your financial position, relationships, or mental wellbeing, we strongly urge you to make use of the self-exclusion tools available in your account or to contact our support team at [email protected] for immediate assistance. You can also visit our dedicated Responsible Gaming page for full guidance and external support resources.

tjbaji enforces strict 18+ age verification at registration. Any account found to belong to a player under the age of 18 will be closed immediately and all funds withheld pending investigation. We encourage parents and guardians to use parental control software to prevent underage access to gambling platforms.

The following activities are strictly prohibited on the tjbaji platform and will result in immediate account suspension, permanent closure, and forfeiture of balances where applicable:

• Creating more than one registered account per individual person.
• Providing false, inaccurate, or misleading information during registration or at any subsequent verification stage.
• Using the platform if you are under 18 years of age.
• Depositing funds originating from criminal or unlawful activity, including money laundering.
• Colluding with other players to influence the outcome of casino games or sports markets.
• Using automated bots, scripts, software, or any other non-human means to interact with the platform, place bets, or access any feature.
• Engaging in matched betting, arbitrage betting, or systematic exploitation of pricing errors to extract guaranteed profits.
• Exploiting software bugs, errors, or vulnerabilities within the platform for financial gain.
• Engaging in any conduct that disrupts, degrades, or impairs the performance of the tjbaji platform for other users.
• Attempting to reverse-engineer, copy, scrape, or redistribute any content, data, or intellectual property belonging to tjbaji.

tjbaji cooperates fully with law enforcement authorities and regulatory bodies where required. Accounts found to be engaged in fraudulent or criminal activity will be reported to the relevant authorities, and all associated funds will be frozen pending legal proceedings.

All content on the tjbaji platform — including but not limited to the brand name, logo, website design, graphics, text, software, source code, user interface elements, game assets, and promotional materials — is the exclusive property of tjbaji or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the tjbaji platform solely for personal entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, modify, distribute, publicly display, reverse-engineer, or create derivative works from any tjbaji content without express prior written consent.

Game content provided by third-party suppliers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — is governed by the intellectual property rights of those respective providers. tjbaji operates such content under valid commercial licensing agreements.

To the fullest extent permitted by applicable law, tjbaji shall not be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the tjbaji platform or any of its services.

tjbaji's total aggregate liability to you for any direct loss or damage arising out of or in connection with these Terms shall not exceed the total amount deposited by you into your tjbaji account in the thirty (30) days immediately preceding the event giving rise to the claim.

tjbaji does not accept liability for:

• Losses arising from interruptions, delays, or failures in the platform caused by circumstances beyond our reasonable control, including telecommunications outages, internet service provider failures, natural disasters, or acts of government.
• Losses resulting from your failure to maintain the security of your account credentials.
• Losses arising from your reliance on information, odds, or data displayed on the platform that contains technical errors subsequently corrected by tjbaji.
• Any tax or duty liability arising in connection with winnings or transactions conducted through your tjbaji account.

tjbaji collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at tjbaji.app/privacy-policy. By registering on the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Your personal data is used for account management, identity verification, fraud prevention, customer support, and where you have consented, for marketing communications. tjbaji implements industry-standard SSL 256-bit encryption across all data transmissions on the platform. We do not sell personal data to third parties.

You have the right to request access to the personal data held about you, to request corrections, and in certain circumstances to request erasure of your data, subject to tjbaji's legal obligations to retain records for compliance and anti-money laundering purposes.

tjbaji reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material, we will endeavour to provide reasonable advance notice — for example, via a notice displayed on the platform or a communication to your registered email address. However, it is your responsibility to review these Terms periodically.

Your continued use of the tjbaji platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure by contacting our support team.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the tjbaji platform, you agree to contact tjbaji support in the first instance to seek an amicable resolution.

tjbaji aims to respond to all formal complaints within five (5) business days on Bangladesh Standard Time (BST, UTC+6). If a dispute cannot be resolved through direct communication with our support team, the parties may seek resolution through applicable dispute resolution mechanisms available in the relevant jurisdiction.

Nothing in these Terms limits your statutory rights as a consumer under applicable Bangladeshi consumer protection legislation.

If you have any questions regarding these Terms & Conditions, or if you wish to exercise any rights described herein, please contact the tjbaji support team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available from your tjbaji account dashboard, 24 hours a day, 7 days a week
• Operating Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

For matters related to responsible gaming, self-exclusion, or account restrictions, please visit our Responsible Gaming page for dedicated guidance and direct support access.