tjbaji Frequently
Asked Questions

tjbaji requires a valid government-issued photo ID to complete KYC verification — a National Identity Card (NID) or passport are the most commonly accepted documents. You may also be asked to submit proof of your payment method (for example, a screenshot showing your bKash or Nagad account number matches your registered mobile number). Verification is required before withdrawals are processed.

Use the 'Forgot Password' link on the tjbaji Login page to initiate a password reset. A reset link or OTP will be sent to your registered email address or mobile number. Follow the instructions to set a new password. If you no longer have access to your registered email or mobile number, contact support at [email protected] for manual account recovery assistance.

No. tjbaji strictly permits one account per player. Operating multiple accounts — whether under your own details or using another person's information — is a violation of the Terms and Conditions and will result in all associated accounts being permanently closed and any pending balances being withheld. If you have accidentally created a duplicate account, contact support immediately.

To close your tjbaji account, contact the support team via live chat or email at [email protected] and request account closure. Before the account is closed, any remaining balance will be processed as a withdrawal to your registered payment method. Note that if you are closing your account due to a gambling concern, self-exclusion — available directly from your account dashboard — may be a more appropriate option.

Nagad deposits on tjbaji are processed almost instantly and are usually reflected in your account balance within one to five minutes of completing the transaction. If your Nagad deposit has not appeared after fifteen minutes, check that the transaction was completed successfully in your Nagad app, then contact tjbaji support with your transaction reference number for assistance.

The minimum deposit amount on tjbaji is ৳200 BDT, regardless of the payment method used. This applies to bKash, Nagad, Rocket, Upay, and bank transfer deposits. There is no maximum single deposit limit for verified accounts, though daily deposit limits can be set voluntarily through the Responsible Gaming tools in your account dashboard.

The minimum withdrawal on tjbaji is ৳500 BDT. Withdrawals are processed to the same payment method used for the original deposit wherever possible. To initiate a withdrawal, log in, go to the Cashier section, select Withdraw, choose your method (bKash, Nagad, Rocket, Upay, or bank transfer), and enter your amount. Your account must be fully KYC-verified before any withdrawal is released.

tjbaji processes withdrawal requests within one to three business hours for mobile wallet methods including bKash, Nagad, Rocket, and Upay. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, and other Bangladeshi banks typically take one to two business days. Withdrawal processing times may be longer during peak periods or if additional verification is required.

tjbaji does not charge any platform-side fees for deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, Upay, or your bank — may apply their own standard transaction fees. These third-party fees are outside tjbaji's control and vary by provider. We recommend checking your mobile wallet app's fee schedule before initiating a transaction.

Live in-play betting on tjbaji allows you to place bets on cricket matches while they are in progress, with odds updating ball by ball. Markets available during live play include next wicket, next over runs, current partnership total, and match outcome. To place an in-play bet, navigate to the Cricket section, select a live match, and choose from the available live markets before confirming your stake.

tjbaji's slots library features hundreds of titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. Popular categories include classic three-reel slots, video slots with bonus rounds, jackpot slots, and crash games such as Aviator. All slots on tjbaji use certified random number generators (RNGs), and RTP information is displayed for each title on its game information page.

Yes, the full tjbaji casino — including slots, live dealer tables, and sports betting — is fully accessible on any modern smartphone or tablet browser without needing to download a separate app. The tjbaji mobile interface is optimised for both Android and iOS devices. Simply open your preferred browser, visit tjbaji.app, and log in to access all games and betting markets from your mobile.

RTP (Return to Player) varies by game on tjbaji, but most slots from top-tier providers carry an RTP between 94% and 97%. Individual game RTPs are published by the game developer and can be found in the game's information or rules panel within the tjbaji platform. RTP is a theoretical long-term average and does not guarantee results for individual sessions.

A wagering requirement is the number of times you must bet your bonus amount before any winnings derived from it can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before the bonus balance converts to withdrawable cash. On tjbaji, wagering progress is tracked in your account dashboard under the Active Bonuses section.

Yes, tjbaji bonuses carry an expiry date, which is stated in the individual promotion's terms and conditions. If the wagering requirement is not completed before the bonus expiry date, the remaining bonus balance and any associated winnings will be removed from your account automatically. Check the Active Bonuses section of your dashboard to see the remaining time on any active bonus.

tjbaji rewards regular players through a loyalty programme that offers escalating benefits based on activity level. These include enhanced reload bonuses, cashback on net losses, faster withdrawal processing, and dedicated account management for higher-tier players. Loyalty points are earned automatically with every qualifying bet placed on sports or casino games. Visit the Promotions section for current loyalty programme details.

tjbaji operates as an online entertainment platform accessible to players in Bangladesh. The platform does not make specific claims about licensing from Bangladeshi government bodies. Players are responsible for understanding the laws that apply in their own jurisdiction before registering and playing. tjbaji uses SSL encryption, verified game providers, and a fair-play certified infrastructure to ensure a safe and reliable experience.

Log in to your tjbaji account and navigate to Account Settings, then select the Responsible Gaming tab. Under Deposit Limits, choose a daily, weekly, or monthly limit and enter your preferred maximum amount in BDT. Reductions to your deposit limit take effect immediately. Increases require a cooling-off period before they become active, giving you time to reconsider.

Self-exclusion on tjbaji can be activated in under two minutes from your account dashboard. Go to Account Settings, select the Responsible Gaming tab, choose Self-Exclusion, select your preferred period (6 months, 1 year, 3 years, or permanent), and confirm with your password. Exclusion takes effect instantly — your account is suspended, all marketing is stopped, and you cannot create a new account during the exclusion period.

If gambling is causing you financial stress, affecting your relationships, or feels out of control, act immediately — contact tjbaji support via live chat or email at [email protected] to activate a time-out or self-exclusion. Our responsible gaming team is available 24/7 on Bangladesh Standard Time and will treat your request with complete confidentiality. You can also set deposit and loss limits from your dashboard without contacting support.